Call us: 02085 788 445 online@cewgroup.co.uk

401-403 Greenford Rd, Greenford, LONDON, UB6 8RF1234 • Capital Electrical Wholesales HQ

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Free Delivery On Orders Over £50.00

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F.A.Q & Contact Information

Orders:

Can I cancel my order even before it has been dispatched?

Yes, if please email us at online@cewgroup.co.uk

Can I combine my orders?

Yes, please send an e-mail to online@cewgroup.co.uk

I have not received confirmation of my order, is everything ok?

Please check your Spam or Junk folder. Alternatively please email us at online@cewgroup.co.uk. We will send you an order confirmation. You may have miss-typed the email address.

The product I am interested in is not available on your website. How can I find out if it will be available again?

Please follow our social media where we are in constant contact with you or email us at online@cewgroup.co.uk

Delivery:

Can I still change my order address after purchasing?

Yes, if it has not yet been dispatched. To do so, please send us a message at online@cewgroup.co.uk

What if I don't receive an email with my tracking number?

Please email us at online@cewgroup.co.uk

How do I track my order?

Once your package has shipped, we send you an email with your package number and a link to track your package.

Returns:

The product does not meet my expectations, can I make a return?

Of course, for this purpose please contact us at online@cewgroup.co.uk

The product does not meet my expectations, can I make a return?

Of course, for this purpose please contact us at online@cewgroup.co.uk

The product does not meet my expectations, can I make a return?

Of course, for this purpose please contact us at online@cewgroup.co.uk

Support:

How to return a product?

Please email us at online@cewgroup.co.uk, our staff will explain the return procedure to you.

Will I receive an email confirming that my return has been accepted?

Yes, we always send you an email to inform you.

Store Hours

Monday – Saturday: 8am – 10pm 
Sunday: 8am – 9pm

Christmas Day: Closed

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Live Chat Support

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Our stores

CEW Tottenham

132 High Road, London,  N15 6JN

CEW Richmond

362 Upper Richmond Road West, London,  SW14 7JT

CEW Greenford

401-403 Greenford Road, Greenford, London, UB6 8RF

CEW Luton

Unit M, Kingsway Industrial Estate, Luton, Beds, LU1 1LR

CEW Ashton

114-116 Stamford Street Central, Ashton-under-Lyne, OL6 6AD